About 365 Global

What we are

365 Global is a van courier. We are based in London and we work across the whole of the United Kingdom, moving things that have to arrive on a particular day for a particular reason.

There are three services: same-day courier work, multidrop runs and luggage transfer. They are peers rather than one main service with two extras, and the same three classes of van cover all of them — a small van, a Transit-size panel van, and a Luton with a tail-lift. Within same-day work, a handful of jobs come up often enough to have their own page — passports, laptops and IT equipment, medical samples — but the service behind each one is identical, just described in the words people actually search for.

We do not run a parcel network, a counter or a storage depot. If something has to be somewhere, it goes in a van and it gets driven there. That is the entire business, and keeping it that narrow is deliberate.

Why the name says 365

The name is the promise. There is no hour of the year when the phone is not answered: nights, weekends, bank holidays, Christmas Day.

That is a much harder thing to run than it is to write down, and it is the reason people call a smaller firm rather than a national one. Urgency keeps no office hours. Machines fail on Saturdays, flights leave at six in the morning, hospitals discharge people on bank holidays, and a deadline set on a Friday does not politely wait until Monday.

It is also the only claim on this website that we would ask you to judge us on. Call at an inconvenient hour and find out.

How we work

Quoted per job
There is no rate card. A price is built from the actual job — the two addresses, the size and weight of the load, the vehicle it needs and the time it has to arrive by — and you hear the figure before anything moves.
Booked by phone or email
No form, no app, no account to open. Someone hears the job, asks the questions that matter and tells you whether it is possible. In this line of work, being told no quickly is worth more than being told yes slowly.
The van fits the load
Three vehicle classes, from a small van up to a Luton with a tail-lift. The right one is chosen for what is moving, which is as much about the largest single item as it is about the total.
London out, and the country back
Most jobs start in London or the counties around it, but the whole United Kingdom is the working area. A collection in Leeds delivered to Bristol is as ordinary a booking as anything inside the M25.

A sack truck and taped boxes in the back of a van

What we take on, and what we do not

Being clear about the edges saves everybody a phone call.

Urgent, time-critical work
Everything we do is built around a deadline that is already running. That is the shape of job the business is set up for, and it is where a van earns its price.
Loads that fit a van
Up to a Luton with a tail-lift. Anything needing a lorry, a crane or a team of loaders belongs with somebody else, and we will say so rather than take the booking and discover it on site.
Not an economy service
We do not run a slower, cheaper tier for things that can wait. If a shipment is not time-critical, a parcel network will serve you better and charge you less, and that is a perfectly sensible thing to do.
Not a removal firm
We move things that are already packed, not households. Furniture, dismantling and packing are a removal company's work, although a Luton with a tail-lift covers a great deal more than people expect.
Honest about the deadline
If the time you need cannot be met by road, you will be told on the call. Taking a booking that cannot be delivered helps nobody, and it is the fastest way to lose a customer who was already having a bad day.

Working with us regularly

Some of our work is one-off and some of it repeats. Trade accounts tend to want the same three things every time: someone who answers, a price without a negotiation, and a van that turns up.

If your business needs that on a regular basis, say so when you call. A repeating job can be set up so that the details do not have to be explained again each time — the same addresses, the same load, the same window — and you can ring and say the word rather than the whole description.